Planning ERP implementation success is significant, but failure is inevitable, so it’s equally, if not more important to plan for it as well. Ignoring the issues that might arise during the ERP (enterprise resource planning) software implementation can jeopardize the longevity of the system and bring multiple complications in post-go-live.
Technology is always the usual suspect when something goes wrong with enterprise systems. However, there is a bigger picture. It’s not always just the technology at fault, it can be people, lack of knowledge or skill, aspiration, and other aspects can cause ERP implementation failures.
While a host of unexpected issues might pop up during ERP implementations, there are five particular areas that deserve sincere attention. Here we have listed them. Get prepared by educating yourself and your employees in advance.
Begin the Project Without Planning
Every ERP implementation involves huge investment in terms of time and money. It includes a series of complex and long processes. Lack of well-planned roadmap for different phases may lead to grave disruptions.
Pre-planning the ERP implementation is the best practice and much more crucial for the ultimate success of the project. It must be done before the process starts in order to avoid confusion at any or every phase. Moreover, clearly defined goals and strategies augment the speed and efficiently of the deployment process and help your organization to avoid the usual roadblocks.
Poor Attention to Data Migration
ERP solutions are meant to integrate all business data into one system, eliminate data duplication, improve information accuracy across the organizations, and use data for better decision making. Unreliable data can be the cause of technical challenges, customer dissatisfaction, and low performance, leading to massive business losses. So, preparing your data migration is one of the most crucial parts of the ERP implementation process.
While implementing a new ERP software, conduct an audit of data throughout the company to know and keep track of what information you should migrate. Layout plans to include latest or useful information and remove the outdated or redundant ones.
Every software is different and so is their implementation outcome. Setting an unrealistic expectation of timelines and costs would lead to poor decisions.
So, it is always advisable to share all the expectations and assumptions you have of the new ERP software or the implementation processes with your software provider. Doing this would enable them to set your expectation straight, right from the beginning. Therefore, you wouldn’t be disappointed during the process if it turned out to be different from what you initially expected.
Users are the key to unlock the benefits and improvements an ERP software can bring to a company. Lack of detailed and comprehensive software training for users can be a major setback to ERP implementation. Furthermore, without proper knowledge of the new system, chances of resistance and low productivity increases among users.
In this circumstance, despite successful ERP implementation, your company cannot reap the full benefits of the system, unless your employees know how to use it. So, you must consider investing in end users training plans to get the best outcome for your business in the long run.
Lack of Post Implementation Support
Full-fledged support from the ERP vendors can eliminate all the issues we have just discussed. Chances are, even the most successful of ERP implementations run into roadblocks while dealing with daily operations. So, when researching ERP solutions, it is smart to find out how your vendor would support you during the implementation as well as after the system goes live.
The post-implementation service provided by your software vendor is the defining factor to scale the deployment success and your return on investment.
ERP implementations are always complicated, expensive, and time-consuming projects. But once successfully implemented, ERP systems boost productivity and efficiency of the business in manifolds. If you identify the issues that are likely to arise along the way of introducing an ERP system, dealing with them would be much easier.